Welcome to the Meridian Star Application Center!

Thanks for choosing Meridian Star Merchant Services. Follow the steps below and we'll take care of the rest!

We need all of the items in order to start setting up your account for credit card processing. You may email the below items to CPUAA@MeridianStarMS.com or fax them to 877.335.7234

If you have any questions, please feel free to call us toll free at 855.853.6485 opt. 6 or e-mail us at CPUAA@MeridianStarMS.com

  

STEP 1 - APPLICATION

Download and complete the merchant application: Merchant Credit Card Application

 
STEP 2 - VOIDED CHECK

Send us a Voided Check with legal or DBA name and address pre-printed on the check If you don't have a pre-printed check, don't worry. Send us a Bank Letter instead (click here for sample).

Be sure the letter is signed by your bank on bank letterhead, and confirms your routing and account numbers.

STEP 3 - DRIVER'S LICENSE

Fax, e-mail or mail us a copy of your driver's license.

STEP 4 -  FAX OR EMAIL

Please fax all material to: 877.335.7234 or Email CPUAA@MeridianStarMS.com


 

Frequently Asked Questions

HOW LONG WILL IT TAKE TO SET UP MY MERCHANT ACCOUNT?
In order to set-up your account, we need to receive your completed application materials (listed above). Once we have everything, the underwriting process normally takes 1-2 business days. If you have any questions while completing your application, please ask! Your account manager or the applications team would be happy to help.

WHAT PAYMENT TYPES CAN I ACCEPT WITH THIS ACCOUNT?
You'll be set up to accept Visa, MasterCard and Discover. If you wish to accept American Express, all you have to do is check the box that says Amercican Express.

DO I NEED TO SIGN THE PERSONAL GUARANTEE?
A personal guarantee is not required for public companies or non-profits and privately held companies can request the requirement be waived by submitting company financials. Otherwise, a personal guarantee is required and has long been an industry standard.

The personal guarantee is primarily in place as a deterrent for bad behavior. To provide some context, a merchant account provider is financially responsible for every dollar that passes through the account. So for example, if a merchant were to sell a million dollars of good or services, receive the money 48 hours later and then decide to skip town without delivering what was sold, the merchant account provider would be required to pay the entire million dollars back to cardholders when the merchant could just dissolve the organization without further repercussions.

WHY DO I NEED TO SUBMIT A VOIDED CHECK?
A voided check confirms the deposit account we have on file. Both the business name and address must be preprinted on it. If you do not have checks, please obtain a signed letter from your bank that confirms your business name and address as well as your routing number and account number. This is an extra precaution we take to ensure that we are depositing funds into the correct bank account.

AM I REQUIRED TO HAVE A REFUND POLICY?
Yes, it is a Visa/MasterCard ecommerce requirement. Even if your policy is that you do not offer refunds, it should be easily found and communicated to customers.